Anti-Fraud Policy
We review online casinos and betting sites. We do not take bets or handle payments or player funds. On this page, we explain how we check online casinos and bookmakers, what scams are most likely to affect players, and what to do if you suspect fraud.
How We Check Operators
Any online casino or bookmaker listed on our site must pass the following checks prior to being reviewed:
- Their license number must be listed in the regulator’s public register.
- The details in the website footer (company name and address) must correspond to the information in the terms and conditions.
- SSL/TLS encryption must be in place on the login and cashier pages.
- Withdrawal policies, verification policies, and fees must be detailed in the terms and conditions.
- Customer feedback and the operator’s responses to it must be available.
Should a site no longer pass these checks, we will either amend an existing review or remove the site from our database.
Common Scams Targeting Players
- Clones – websites that mimic a bookmaker but are actually copies hosted on similar domains. These will store login information and deposits.
- Fake APKs – APK files available from outside the operator’s website. These may attempt to capture card or password information.
- Withdrawal / tip / fixed match “agents” within messaging apps – an unknown person within WhatsApp, Telegram, or social media who will provide guaranteed tips, assist with withdrawal requests, or provide fixed matches.
- Unlock charges – requesting a “tax” or “verification fee” prior to processing a withdrawal. This should never be requested by a legitimate operator, as they will not charge for the release of a player’s own funds.
- Phishing messages – messages that contain links to bonuses which will take the user to a fake login page.
How to Protect Your Account
- Check the license on the regulator’s website, not just the logo in the site footer.
- Manually input the operator’s address or store the address in a bookmark. Check the spelling and the padlock icon.
- Only download apps from the operator’s own site or an app store.
- Use a unique password and turn on two-factor authentication.
- Never share your password, one-time codes, or your card’s CVV.
- Deposit only with payment methods registered in your own name. For anti-money-laundering reasons, withdrawals are usually sent back to the method used for the deposit.
- During verification, provide ID that matches your account details.
- Keep only one account per operator. Duplicate accounts are usually closed, and bonuses gained from these accounts will be canceled.
- Save all screenshots, receipts, and chat records.
What We Never Do
We will never ask for your login details or validation codes. We will never act as an intermediary for monies given to an operator. We will never provide fixed results or betting tips. We will never try to communicate with you privately.
Any person purporting to act on our behalf and performing any of the actions listed above is a scammer.
If You Suspect Fraud
- Stop making payments and get in touch with your bank or payment company to request the transaction to be canceled.
- Set new passwords and enable two-factor authentication.
- Report to the provider and, if that fails, to the regulator responsible for the license of that provider.
- Report to us with as much information as possible, including screenshots, via the contact form. We will read all reports and, where necessary, update or remove listings.